New ways of accomplishing old tasks.
This is the conceptual bread and butter of thousands of tech-based companies today, and some might argue the very future of commerce in general.
That leaves many brands out there ‘making it up as we go along’, which can be thrilling and completely new terrain – particularly at the curious intersection of tech, social media, and customer service.
Here’s a compilation of tips for navigating this relatively new but rapidly growing space…
7 Tips to Stay on Top of Social Media Customer Service
