7 Tips for Delightful Customer Service on Social Media
These days, pretty much everyone is on social media. 73% of Americans have a social network profile. There are many people who find social media to be the easiest way…
These days, pretty much everyone is on social media. 73% of Americans have a social network profile. There are many people who find social media to be the easiest way…
“If you come to fame not understanding who you are, it will define who you are.” Oprah Winfrey knows what she’s talking about when it comes to fame and its…
We have a 9 a.m. meeting? Yikes! Hold on -- let me just click around the internet like a maniac to find something for the morning tweet. Sound familiar? Scrambling…
We review social media management tools regularly and our clients ask about them all the time. People want to know which tools are the best - we usually answer by saying…
A polished, professional LinkedIn profile is almost as important as your resume. Users need a unique URL and a compelling headline to show up in searches and invite profile views.…
As social media and SEO have evolved over the years, they’ve become increasingly intertwined—and it’s not hard to understand why. Social media focuses on, and encourages, engagement and real conversations…
Whether a multibillion-dollar corporation or a local plumbing business, your brand looks woefully behind the times if you don't have a presence on social media, including Twitter. Companies have hired…
It’s 2016, and Skynet doesn’t need to send Terminators to wipe us out. A new gaming app ought to do the trick. I’ve seen the best minds of my generation…
Small business owners may find it challenging navigating through the fast-paced world of social media. Their resources are valuable and they don’t want to waste any of it. Here’s a…
Social media can simultaneously be a delight and a nightmare to marketers. There are so many people and so many choices. However, a crowd is a crowd. It is faceless…
Is video part of your social media marketing mix? Looking for tips to get started with video? Making the right decisions in three key areas will help you create videos…
Your product is ready. Finally! You have invested time, money and resources. The product has to be a hit, otherwise, it was all for nothing. You push publish and it’s…