A recent Pew survey shows that 81 percent of American adults are online. More than 50 percent use multiple social networking sites, such as Facebook, LinkedIn, Pinterest, Instagram and Twitter. This is where many of your clients and prospects are likely hanging out. As Dee Anna McPherson, vice president of marketing at Hootsuite, puts it, “Social media is the new golf course—it’s where the buyers are; it’s where your customers are. That’s where you need to go to build a relationships.”
In our increasingly interconnected world, this trend means you can no longer afford to ignore social media. A survey in the UK reveals that nearly 80 percent of consumers said they would be more inclined to buy more often from a company that has a presence on social media.