How To Optimize Customer Service Via Facebook
Customers are vocal. So it should come as no surprise that when it comes to sharing success stories, asking questions or filing complains, they’ll look at every possible option. Since…
Customers are vocal. So it should come as no surprise that when it comes to sharing success stories, asking questions or filing complains, they’ll look at every possible option. Since…
As the head of marketing and social at CMI, I was able to speak with Facebook über strategist Jon Loomer about how to improve social reach and why Facebook gets…
Toro, a startup that helps developers promote their apps on Facebook, just announced that it’s been acquired by Google. The company was originally known as Red Hot Labs, and it’s…
Twitter’s firehose of tweets has long been offered as a goldmine for businesses trying to understand how to improve or market their products, and now Facebook will allow privacy-safe peeks…
Facebook has changed over the years. It grew bigger— and it grew stricter in its anti-spam policy to protect its users from businesses who tried to ‘overdo it’. No matter…
Facebook recently announced that it would be banning like gating starting from November 5th 2014. With every business wanting to expand in the social arena, you might probably wonder whether…
In the last 4 months, we’ve written a ton of blog posts on how to use Facebook for business. I’m assuming you haven’t had a chance to read them all…
Facebook recently announced the launch of their new dynamic Product Ads, a mobile-friendly ad format that enables retailers to sync their catalog with their Facebook advertising efforts. Available now through…
Content is not a fixed resource. This means in the age of the Facebook “News Feed” overload, marketers and businesses can implement different strategies to make their content stand out…
Do you use your Facebook Profile for business? Want a quick and easy way to say thank-you? Facebook video cards make it easy to say thanks to clients, employees and…
Simply posting a ton of content from your Facebook page isn’t going to impress anyone. To get people paying attention to your brand, there are some essential rules you need…
f you’re looking for new ways to capitalize on the consumer shift to SoLoMo and draw in nearby mobile users to your place of business, Facebook has you covered. In…