Sometimes when I manage a company’s social media accounts, my client will ask for homework. “What can I do to contribute to my social media presence?” They want to get involved beyond the tasks I include in their contracts: sending me anecdotes, info, and photos related to their business. Here are three “extra credit” assignments for clients who want to supplement the work of a social media manager without getting in the way.
- Research: A good social media manager will of course do extensive research on your brand and industry. You can help with this by researching what your competitors and comparable businesses are doing on social media. What accounts do you admire? What accounts are getting it wrong? Who do you want to emulate? Who do you want to engage with? The more information you can give your social media manager, the better. It will help her hone her social media strategy and the look/feel/tone of the social media presence she is developing for your company.
Do Your Social Media Homework: 3 Ways Clients Can Get Involved