As I continue to work out a plan for 2016, I see building influence as a huge need and goal for 2016. Here are some areas I am focusing on to build more influence in the market
Look at current product/service offerings and look for ways to add more value to clients
Our company supplies kits to clients. Currently, I am looking at the process from the eyes of a client and trying to make the process much simpler
Focus more on client service
Hiring the right people makes all the difference. Having a system that is easy to access and update can also make all the difference. Developing client service people into knowledgeable industry is also critical. Client service is becoming more and more important and companies need to focus more resources in this area…