Everyone’s got an opinion about something. But what do you do when the opinion is a negative one about your business? Getting negative feedback can be a deflating experience, especially if it’s on social media where everyone sees it. There are a couple of reasons negative comments could be alarming.
- Negative feedback tends to outnumber positive feedback. When things go right people do not necessarily feel compelled to comment about it. But at the slightest hint of anything adverse or undesirable customers are quick to let everyone know…
Negative Comments and Reviews Could Be Good for Your Business