Live chat can help your company save on support costs in so many ways that it’s hard to count them all.
While low implementation and usage costs and lower phone bills are certainly good reasons to use live chat, the efficiency of live chat is what will help your company save the most money in the end.
In fact, live chat is so effective and efficient, you can perform three or four times the amount of support possible with other methods.
If you think that sounds unrealistic, continue reading and I will tell you how this is anything but impossible…
Improve Live Chat Efficiency: Perform 120 Days of Support in Only 30 Days