Any seasoned blogger or social media marketer will be able to tell you war stories about awful comments, negative feedback, or surprising responses they’ve gotten to content that they have published. Unfortunately, negativity and the Internet seem to go hand in hand. As a blogger, you’ll often get positive responses to your writing, and people will tell you that your writing has inspired them or given them great advice. The same rings true for social media marketers. However, we need to be prepared to deal with the negative comments as well.
Bloggers, celebrities, and everyday people alike have made the news when they’ve decided to quit blogging or participating on social media due to cruelty. Not long ago, Zelda Williams, the daughter of the late Robin Williams, shut down her Twitter account because of a group of people who were tormenting her about her father.
It seems like people sometimes see other humans on the Internet as less than human. Sometimes, we don’t put a face with an online account and don’t feel the need to use common human decency towards others.
Here are a few ways to deal with comments or interactions that are less than desirable on your blog (or otherwise):
