We’re willing to assume that customer growth is important to your business, but creating an effortless customer experience that inspires retention is kind of complicated.
Most companies spend the majority of their money trying to bring in new customers, but did you know that increasing customer retention rates by 5% can help you increase profits by anywhere between 25% to 95%? It sounds like customer retention is worth putting some time and effort behind, huh?…
How to Retain More Customers: A Handy Guide to Creating a Positive Customer Experience [Ebook]
