Why You Should Use Video in Onboarding Emails

Dropbox was an incredibly novel idea — back in 2009. The concept of the cloud hadn’t quite broken into public consciousness yet and smartphones hadn’t reached its omnipresence. Explaining Dropbox to somone on the street in 2009 would’ve been met with confusion, misunderstanding, or disregard.

So Dropbox took a chance.

Rather than add lengthy explainers or detailed product descriptions to their marketing site, they changed the game for marketing consumer products on the web. Dropbox partnered with video studio Common Craft to make a 2-minute explainer video that cost them $50,000. They wiped the homepage slate clean to show only the explainer video and a download button…

Why You Should Use Video in Onboarding Emails

CopyRanger

Rick Duris is CopyRanger.

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