Twitter Mentions 101: Tracking and Finding

Twitter Mentions Track and Find-01Tracking what’s being said about your company on Twitter is one of the most important aspects of social media marketing. Research from Maritz and Evolve24 found 83% of customers who made a complaint about a business on Twitter liked when a company responded. Unfortunately, that same study showed only 29% of companies actually replied to customer complaints on Twitter…

Twitter Mentions 101: Tracking and Finding

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Rick Duris is CopyRanger.

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