Tracking what’s being said about your company on Twitter is one of the most important aspects of social media marketing. Research from Maritz and Evolve24 found 83% of customers who made a complaint about a business on Twitter liked when a company responded. Unfortunately, that same study showed only 29% of companies actually replied to customer complaints on Twitter…
Twitter Mentions 101: Tracking and Finding
- Post author:CopyRanger
- Post published:January 6, 2016
- Post category:Twitter
- Post comments:0 Comments
Tags: Twitter
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CopyRanger
Rick Duris is CopyRanger.