10 Essential Customer Engagement Tactics for Social Media Marketers
A social media passive presence is a pervasive problem for brands. Say that 10 times fast. When I say “Passive presence” I am referring to the attitude brands take when they…
How to Up Your Customer Engagement
Now more than ever, the importance of delivering a pleasurable experience and high quality products to customers cannot be understated. Some companies seem to have it all figured out, and…
15 Stats to Make You Rethink How You Build Customer Engagement and Sales
Marketers talk a lot about "customer experience," but what does it really mean? And how do you measure it? An emerging trend is marketers' using attention metrics to hold themselves…