More and more, customers are reaching out to businesses on Twitter. From asking for store hours to reporting a service issue to troubleshooting a technical difficulty, Twitter provides the right channels (both public and private) to help people solve everyday challenges.
Several recent improvements to Direct Messages in particular have helped to better facilitate the private side of the business-consumer conversation, and Sprout Social has been quick to incorporate these updates.
Today, as we continue building upon these enhancements, we are excited to provide an even better experience for our customers. Because of our deepened partnership, Sprout is one of the first Twitter Official Partners with access to new functionality for attaching images to Direct Messages…
New in Sprout: Attach Images to Your Twitter Direct Messages
