We’ve all been there. Despite our best intentions when the clock strikes midnight, after a month or so many a News Year’s resolution begins to wane.
Ready to reignite your business resolutions for the New Year? Stand up from your desk, place your hand over your heart, and solemnly swear…
I promise to…make it easy for my customers.
Last year, we saw big businesses put a massive focus on “effortless experiences” for customers. And that’s set to intensify in 2015. But it’s not only the big guys who can do this; small businesses should also be looking at ways to make things easier for their customers.
